The basis of our support infrastructure is our Help Desk. The facility is electronically managed and has a team of highly qualified application engineers with a range of industrial resumes and certified technical skills. Our close connection with our experience and solution partners enables us to solve a large number of support calls via telephone, remote interactive support and e-mail. Using secure connections, we can remotely configure applications, run them, identify problems, resolve files, and transfer files as if we were in the same office and in a strict security framework.
CATIA Design, Analysis and Production